Shipping Policy:

  1. Processing Time:
    • Orders are typically processed within 7 business days after payment is received. Please note that processing time may vary depending on product availability and order volume.
  2. Shipping Methods:
    • We offer standard and expedited shipping options for domestic and international orders. Shipping costs and delivery times may vary depending on the shipping method selected at checkout.
  3. Shipping Rates:
    • Shipping rates are calculated based on the weight of the package, destination, and selected shipping method. Shipping costs will be displayed at checkout before completing your purchase.
  4. Tracking Information:
    • Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this information to track the status of your delivery.
  5. Shipping Restrictions:
    • Please note that we do not ship to P.O. boxes or APO/FPO addresses. Additionally, international customers are responsible for any customs duties, taxes, or import fees imposed by their country’s customs authorities.

Return Policy:

  1. Eligibility:
    • To be eligible for a return, your diamond check bag must be unused, unworn, and in the same condition that you received it. It must also be in the original packaging.
  2. Timeframe:
    • You have 7 days from the date of delivery to initiate a return.
  3. Return Process:
    • To initiate a return, please contact us at [email protected] to request a return authorization. Once your return is authorized, you will receive instructions on how to return the diamond check bag.
  4. Return Shipping:
    • You will be responsible for paying for your own shipping costs for returning your diamond check bag. Shipping costs are non-refundable.
  5. Refunds:
    • Once your return is received and inspected, we will send you an email to notify you that we have received your returned diamond check bag. We will also notify you of the approval or rejection of your refund.
    • If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5 days.

Contact Us:

If you have any questions or concerns about our Shipping and Return Policy, please contact us at [email protected].

Thank you for shopping at Halle Dodson.